Your Local Tech & Process Partner for Small Business Success
Hi! I’m Colleen Wecker, Founder of Strategic Metrics Consulting. I specialize in helping small business owners who feel overwhelmed by technology, systems, and processes. I combine strategy, process design, and smart use of data and AI to help you cut through the chaos, work more efficiently, and focus on what matters most: growing a stable business.
If you’ve ever felt like technology is more of a headache than a help, you’re not alone. I partner with business owners who want clarity, efficiency, and systems that actually work — without the jargon or stress.
⭐Limited Time Offer!⭐
This fall, I’m offering free technology and process support to a handful of small businesses in Kitsap, Pierce, and Mason counties (Sept–Dec 2025 only)*.
Let’s set you up for your most profitable year yet.
*Limited Spots Available
The Types of Businesses I Help Thrive
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Free yourself from admin headaches so you can serve your clients better.
If you’re a consultant, accountant, designer, or other service professional, your time is your most valuable resource. I help small firms choose and set up the right tools for project tracking, client communication, and invoicing — so you can spend more time delivering great work and less time chasing details.
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Keep your focus on patients, not paperwork.
Running a clinic or practice often means juggling scheduling systems, billing, and patient communication on top of care. I help small healthcare providers streamline workflows, cut down on repetitive admin, and use data to understand patient needs. With the right systems in place, you’ll save time and reduce stress — so you can spend more energy where it matters most: caring for people.
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Spend more time delighting guests, less time dealing with messy systems.
Whether you run a café, a bed & breakfast, or a small tour business, you know how stressful the busy season can be. I help hospitality businesses put systems in place for reservations, staff scheduling, and customer follow-up that actually work. The result? Less chaos behind the scenes and smoother experiences for your guests — so they keep coming back (and bringing friends).
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Streamline your operations without losing your craftsmanship.
Whether you run a metal shop, woodworking studio, or artisan business, efficiency doesn’t have to come at the cost of quality. I help small makers set up workflows for quoting, ordering, and inventory that cut down on wasted time and materials. The right processes give you space to focus on what you do best: creating products you’re proud of.
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From inventory to customer loyalty — let’s simplify your retail operations.
Owning a shop or boutique should be about serving customers, not struggling with spreadsheets. I’ve worked with retailers to set up point-of-sale tools, track inventory more accurately, and create simple ways to understand what products your customers love most. Together we can build systems that keep your shelves stocked, your customers happy, and your evenings free from late-night catch-up work.
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Spend less time on systems and more time on your mission.
Running a nonprofit means wearing many hats — from fundraising to managing volunteers. I help community organizations set up tools that make donor tracking, event planning, and reporting easier. With clear processes in place, your team can focus less on logistics and more on the impact you’re here to make.